Security Guide: Social Engineering Infiltration

Disclaimer: This is a summarized guide. For in-depth social engineering response, click the big red button or call us.

Attackers may use phone calls, live chats, or impersonation to trick employees into revealing sensitive data or providing system access. Quick awareness is the key to stopping them.


Immediate Steps:

  • Educate Staff: Send out an immediate alert reminding everyone to verify identities before sharing info.

  • Log the Incident: Document what info was shared and with whom.

  • Change Relevant Credentials: If staff disclosed any passwords or codes, update them ASAP.

  • Require Multi-Step Verification: For financial or critical decisions, enforce a second sign-off.

  • Review Security Policies: Confirm that staff knows the chain of command for approvals.

  • Consider Mystery Testing: Commission social engineering “tests” to find weaknesses.

 Human error is often the weakest link. Reinforcing security culture and quickly invalidating compromised data helps prevent a single slip from escalating into a major breach.

Suspect a social engineering incident? Click the big red button for help or call us now to speak with a specialist

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