Security Guide: Ransomware Attack

 Disclaimer: This guide is high-level information and not a substitute for professional help. If you suspect ransomware, please click the big red button or call us immediately for expert support.

Ransomware locks or encrypts your files and demands payment to restore access. Quick action is crucial to minimize damage, preserve evidence, and avoid letting attackers spread further.


Immediate Steps:

  • Isolate Infected Machines: Immediately disconnect them from the network (unplug Ethernet, disable Wi-Fi).

  • Document Ransom Notes: Take screenshots or photos of any ransom messages, filenames, or suspicious processes.

  • Avoid Paying Ransom: Payment doesn’t guarantee data return and may encourage further attacks.

  • Check Backups: Verify if you have clean, recent backups stored offline.

  • Involve Experts: Consult a cybersecurity professional to assess the scope and attempt decryption or system restoration.

 A swift, methodical approach is key to containing a ransomware attack. By isolating affected machines and consulting experts early, you maximize the chance of data recovery without paying criminals.

Need immediate help with ransomware? Click the big red button for help or call us now to speak with a specialist

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